01
Conversational Catalog Management
Merchants build and update their product catalogs through a simple dashboard. Customers interact entirely via WhatsApp — no app required.
OrderBot Engine v1.0 — Launching 2026
The WhatsApp commerce platform your customers are already ready for.
OrderBot is Azmahpoint's proprietary, production-tested SaaS engine that turns a standard WhatsApp Business number into a fully automated multi-vendor commerce platform — without a single app download.
Platform Features
02
Automated Payment Link Dispatch
The moment an order is confirmed, OrderBot generates a secure payment link and delivers it in-thread within milliseconds.
03
Logistics Dispatcher Callbacks
On payment confirmation, the system automatically dispatches a delivery callback to the merchant's configured logistics webhook endpoint.
04
Dedicated Tenant Database
Each merchant receives a fully isolated database namespace. Cross-tenant data leakage is architecturally impossible.
05
Real-time Order Dashboard
A clean merchant portal surfaces live order status, customer history, revenue summaries, and webhook health metrics in one view.
06
Multi-staff Access Control
Merchant owners can add team members with granular role permissions — manager, staff, or view-only — without sharing root credentials.
Platform Capabilities
- Payment Link Speed
- < 200ms
- Uptime SLA Target
- 99.97%
- Avg Order Latency
- 38ms
- Tenant Capacity
- 500+
- Webhooks / Min
- 4,200
- Network Resilience
- 2G / 3G
Payment Link Speed
End-to-end generation
Uptime SLA Target
30-day rolling average
Avg Order Latency
P95 webhook response
Tenant Capacity
Concurrent store limit
Webhooks / Min
Per tenant throughput
Network Resilience
Optimised for Nigeria
Flagship SaaS Product
OrderBot turns WhatsApp into a complete commerce platform.
Built entirely in-house by Azmahpoint, OrderBot eliminates the high drop-off rates of traditional e-commerce by processing every step of a sale — browse, order, pay, confirm — inside a conversation your customers already have open.
T
TasteHub Kitchen
Powered by OrderBot · online
👋 Welcome to *TasteHub Kitchen!* Reply with the number to order:
1️⃣ Jollof Rice + Chicken — ₦2,500
2️⃣ Egusi Soup + Fufu — ₦3,000
3️⃣ Fried Rice + Beef — ₦2,800
Type *MENU* anytime to see full catalog.
10:24
1
10:25
✅ *Jollof Rice + Chicken* added.
Enter your *delivery address* to continue:
10:25
12 Paiko Road, Minna, Niger State
10:26
📍 Address confirmed.
*Order Summary*
━━━━━━━━━━━━━
Item: Jollof Rice + Chicken
Delivery: 12 Paiko Rd...
Total: *₦2,500*
━━━━━━━━━━━━━
Pay via secure payment link 👇
Pay 2,500 securely
10:26
Type a message…
₦2,500
Settled · 0.8s
Zero App Download
The entire commerce journey lives inside WhatsApp — no install friction, no abandoned carts, no slow mobile data required.
Isolated Tenant DBs
Every merchant on the OrderBot platform runs within a fully isolated database namespace. Your data never shares a query path with another vendor.
Local Payment Rails
Local payment settlement corridors are pre-integrated. Payment links generate in under 200ms, optimized for Nigerian network conditions.
How OrderBot Works
From zero to live commerce in 48 hours.
We handle the entire setup. You focus on selling.
- 01Day 1
Submit Your Catalog
Share your product names, prices, and descriptions via our intake form. We structure and load them into your dedicated tenant workspace.
- 02Day 1–2
We Configure Your WhatsApp Number
Our engineering team connects your WhatsApp Business number to the OrderBot engine via the Meta Cloud API and runs end-to-end tests.
- 03Day 2
You Approve the Experience
We send you a test conversation link. Browse your own catalog, place a test order, and confirm the payment flow before going live.
- 04Day 2+
Go Live & Start Selling
Share your WhatsApp number with customers. OrderBot handles every order, payment prompt, and delivery notification automatically.
Start Onboarding →
Most merchants are fully live within 48 hours of submission.
Technical Parameters
Infrastructure built to enterprise SLA standards.
These are the engineered performance targets of the Azmahpoint platform stack, designed and benchmarked for production deployment.
Reliability
Webhook Operational Uptime
30-day rolling average
Message Relay Packet Loss
Via Meta Cloud routing
Mean Time to Recovery
Auto-restart on failure
Performance
Order Processing Latency
P95 average
Payment Link Generation
Local gateways combined
Webhook Throughput
Per tenant instance
Security & Isolation
Tenant Database Isolation
Dedicated database namespace
API Key Rotation
30-day cycle, zero-downtime
Audit Log Retention
Full webhook event trail
Scale
Concurrent Tenant Stores
Current platform capacity
WhatsApp Sessions Managed
Burst-tested load
Logistics Callbacks Dispatched
Automated dispatcher
OrderBot · Webhook Payload Schemaapplication/json
{
"event": "order.created",
"tenant_id": "tastehub_vi_01",
"timestamp": 1720000000432,
"order": {
"id": "ord_29fKxP3aZ",
"items": [{
"sku": "jollof_chicken_std",
"qty": 1,
"price_ngn": 2500
}],
"payment_status": "settled",
"gateway": "payment_gateway",
"settled_at_ms": 812
}
}Early Access Programme
Be among the first merchants on the platform.
We are currently onboarding our first cohort of merchant partners ahead of full public launch. Early access merchants receive priority setup, direct engineering support, and locked-in launch pricing.
Azmahpoint Engineering Team
OrderBot Early Access Programme
Minna, Niger State
OrderBot is purpose-built for Nigerian commerce realities — WhatsApp-native checkout, local payment rails, and infrastructure that holds on 2G and 3G networks. If you run a food, retail, or service business, we want to work with you.
Azmahpoint Nigeria Ltd
Platform Mission Statement
Incorporated 2025 · CAC RC: 8737386
Submit your project intake and a senior engineer will reach out within 24 hours. No lock-in contracts. Billed in NGN. Your store can be live within 48 hours of onboarding.
Get Started Today
Zero Drop-off Onboarding
Submit via the contact form below
Common Questions
Everything merchants ask before going live.
From catalog setup to payment settlement, these are the questions that matter most. If yours isn't here, submit via the intake form and an engineer will respond within 24 hours.
Ask a specific question →No. OrderBot operates entirely within WhatsApp, which your customers already have installed. There is no app download, no account creation on a third-party platform, and no browser redirect. The entire purchase flow—catalog browsing, item selection, address input, and payment—happens natively inside the WhatsApp conversation thread.
Most merchants are fully live within 24–48 hours of onboarding. You provide your product names, prices, and descriptions via a structured intake form. Our engineering team loads your catalog into your dedicated tenant workspace and configures your WhatsApp Business number. You receive a test conversation link to approve the experience before going live.
OrderBot integrates with local payment gateways as primary settlement corridors. Payment links are generated instantly on order confirmation. Settlement timing is governed by each gateway's standard disbursement schedule. Azmahpoint does not hold or intermediate merchant funds at any point.
Yes, absolutely. Every merchant on the OrderBot platform is assigned a fully isolated database namespace identified by a unique tenant_id. Database-level access control lists (ACLs) prevent any query from crossing tenant boundaries. Your customer data, order history, and catalog records are structurally inaccessible to any other tenant on the system—by architecture, not just policy.
Our webhook infrastructure is built with automatic failure-recovery pipelines. If a message relay fails, the system retries delivery using exponential backoff logic. If a payment gateway experiences an outage, pending transactions are queued and replayed automatically once the gateway restores. Merchants are notified via our monitoring dashboard. Azmahpoint maintains a 99.97% platform uptime SLA, though this is independent of third-party gateway or Meta infrastructure availability.
Yes. The OrderBot merchant dashboard supports multi-category catalog structures, allowing you to organise products into logical sections (e.g. Mains, Drinks, Desserts for a restaurant; or Electronics, Accessories, Parts for a gadget store). Multiple outlet locations can be configured as separate routing flows within the same tenant account, each with its own delivery zone logic.
Yes, and this was a core design requirement from day one. Because OrderBot operates through WhatsApp's native messaging protocol rather than a web browser or app, it functions reliably on 2G and 3G networks. Text-based catalog interactions consume minimal data. Payment links open a lightweight payment checkout page optimised for mobile network conditions.
Merchants must comply with Meta's WhatsApp Commerce Policies, which prohibit certain product categories (e.g. alcohol sold to minors, financial instruments without regulatory clearance). Merchants are also responsible for their own FIRS tax obligations and accurate product representation. Azmahpoint reserves the right to suspend tenant workspaces that violate these requirements. Full terms are documented in our Terms of Service.
Start a Project
Ready to deploy enterprise-grade infrastructure?
Whether you're deploying OrderBot for your business or commissioning a full custom build, we move fast. Typically within 24 hours of your submission, a senior engineer will reach out via the WhatsApp number you provide.
24hr Response
A senior engineer reviews every submission personally.
No Lock-in Contracts
Project-based or retainer engagements — your choice.
Local Currency Billing
All engagements billed in NGN with local payment invoicing.
Project Intake Form
Your information is confidential and never shared. We respond within 24 hours.